Rules and Policies:

• NO SMOKING inside OR NEAR our gates please. 
• Please do not let children run after or chase animals, especially the little dogs.
• Do not pick up the animals, especially the little dogs or feed them anything please, they have bad backs and very sensitive tummies, the cookies from the gift shop are ok.
• Respect and be aware of other guests and what is going on around you.  Please encourage kids to be respectful and not scream excessively and be a nuisance. This may startle the animals and no one enjoys hearing kids screaming.
• Children must be supervised at all times.  No children under 10 are allowed on the deck at the pond for safety reasons.   
• Older children and adults are not allowed in the bounce houses, they are for small children.
• This is a sanctuary, it is the animal's home. Screaming, running and loud behavior around the animals will not be tolerated. Please teach children to be respectful and quiet around the animals and other guests for them to have the best experience.  Screaming (not excessively) and running is fine in the play areas or away from the animals, please make sure the kids aren't scaring the animals or annoying other guests.  We definitely want them to have fun!
• We are not responsible for anything lost, broken, stolen, or left behind.  If you do lose something, we keep a "lost & found" box- just send an email or call/text and we can let you know if we found what you're missing.
• Please give credit to photos being taken at the sanctuary and tag us on social media @rootervillesanctuary.  NO PROFESSIONAL PHOTOGRAPHY or sale of pictures of our animals without permission.
• Rooterville is a family-friendly establishment. Suggestive, obscene and/or inappropriate clothing or language will not be allowed. Please use discretion and dress modestly (closed toe shoes are best). Foul language will not be tolerated.  Anyone using obscene or abusive language will be asked to leave with no refund. 
• DO NOT tease or irritate our animals.  This is THEIR HOME, you are a guest in their home, treat them like you would want your pet treated.  Anyone harassing, teasing or behaving inappropriately toward any of our animals will be shown the gate.  NO REFUNDS for bad behavior.  It is a shame we even have to mention this!
• We recommend long pants and closed-toe shoes for your safety.  You will be in contact with animals and will likely get dirty.  Flip flops and shorts are strongly discouraged, especially for the kids.

**Please DO NOT go near the wagons or farmhouse as guests may be staying in them, please respect their space.  If you want to look inside, ask us if you can and we're happy to let you see them if there are no guests staying in them at that time.

If you have any questions, please don't hesitate to ask a member of our team.  We are so grateful that you're spending time with us and we want you to have the best possible experience at our little slice of heaven here at Rooterville!